Privacy Policy
Effective Date: 06 Jan 2025

Kloof Financial Services (KFS) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, contact details (email, phone number, address), and any other details you provide when contacting us or using our services.

  • Business Information: Company name, registration details, and financial data as needed for our services.

  • Website Usage Data: IP address, browser type, operating system, and browsing behaviour collected via cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide taxation, bookkeeping, payroll, and other financial services.

  • Respond to your enquiries and manage client relationships.

  • Improve our website, services, and customer experience.

  • Comply with legal, regulatory, or contractual obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it:

  • With third-party service providers who assist in delivering our services (e.g., cloud storage, IT support).

  • As required by law, regulation, or legal process.

  • With your consent or as necessary to fulfil our contract with you.

4. Data Security

We employ industry-standard security measures to protect your data from unauthorised access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request the deletion of your data, subject to legal obligations.

  • Object to or restrict certain data processing activities.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Kloof Financial Services (KFS)
Marwick Centre, 1 Lukas Drive, Hillcrest, KwaZulu Natal. South Africa, 3610
Email: admin@kfsgroup.co.za
Phone: 031 035 1028

This Privacy Policy reflects our commitment to safeguarding your personal information while providing you with professional and personalised financial services.